Ecuador and Galapagos

Ecuador and Galapagos Customer reviews

We are very proud of the feedback that we get from our trips and are pleased to share reviews from past travellers. These are kept as up to date as possible. Please have a read through to get a real sense of the kind of experience that you might have on a family trip to Ecuador and the Galapagos Islands.

Galapagos customer review - family with giant tortoise

Santa Cruz Island is one of the best places to see the iconic Giant Galapagos tortoise

Nicklin Family

Travelled Summer 2018
Thank you to Stubborn Mule for organising a magical once in a lifetime holiday to Peru and the Galapagos.  Helene was very responsive to our needs and kept us well-informed so we could prepare adequately for the trip.  The itinerary gave us a good length of time in each of our three main areas, with nice city breaks in-between.

The Peruvian Amazon was very interesting indeed. The guides kept us busy with several walks and boat rides each day to explore the flora and fauna. The Sacred Valley and Machu Picchu exceeded expectations, which were already high.

A real highlight was walking down the mountain to Pisac Village past the Incan ruins – the view was astonishing.  The salt pans of Salinas were fascinating, and catching our first glimpse of Machu Picchu in the morning sunlight with a few wisps of clouds was magical.

When we thought it couldn’t get any better, we reached the Galapagos. The hotel was wonderful – luxurious with excellent food, including for our vegetarian daughter.  The days were packed with two activities in the morning and two in the afternoon – snorkelling, hiking and dinghy trips. We saw just about every possible animal. The guides were so knowledgeable and friendly. I had wanted to see a marine turtle and ended up swimming with countless turtles. We visited 6 islands in 5 days.  The captain even took a different route so that he could sail us past the erupting Sierra Negra volcano on Isabella.

All accommodation was excellent, as were the guides and drivers.

We didn’t want to come home!

Holland Family (with children aged 16, 19 and 21)

Travelled June 2018
Hi Helene – the trip was amazing and ran like clockwork. All the accommodation was very comfortable, well equipped and clean and the staff were all fantastic. La Selva managed to satisfy the fishermen of the family and Sixto took the boys out fishing on the lake in a boat, and was even planning on diving into the water to retrieve a lost lure before the boys stopped him!

The problem at the airport was only due to the fact Javier shot off claiming he was going to sort the luggage, then came back and suggested we carried it all inside (when we suggested we would get trolleys) then ran off again coming back empty handed after which the airport guy then got involved, until we told Javier to go, and sorted it ourselves which was a lot easier!

All other assistance and guides were fabulous and Ivan deserves a special mention for being informative, friendly, welcoming and cool enough for the “boys” to comment on how great he was too.

There was a  taxi arranged by the hotel Gangotena to take us to dinner which should have been $25, the taxi driver charged us $35 (Alfonso at the hotel kindly refunded the $10) and the 2 taxis we ordered to bring us back came to $4 each so a rather inflated option through the hotel.

These were the only blips in an otherwise idyllic holiday and will not feature in our memories of the wonderful 2 weeks.

For information, we bought both walking boots and water filter bottles, but there was always ample water provided, and containers provided in both La Selva and La Pinta and welly boots were provided and worn (to protect against snake and insect bites to the legs) in La Selva and other walks on Galapagos were easy and trainers or comfortable shoes would be fine.

In short, a holiday of a lifetime and one none of us will forget in a hurry.

Thank you for your assistance and attention to detail.

Roach Family (with kids ages 5, 10 and 11)

Travelled Christmas 2017
Hi Helene. Happy New Year and a belated thank-you for all your help and patience with our trip to Ecuador! Wow, what an amazing country, we loved it. Loads of cool memories to get us through the second half of winter…. All the best, thanks again.

Whitehead Family (with children aged 12 and 14)

Travelled Summer 2017
Hello – Just wanted to say that we had a fantastic holiday. A and D loved the mountain biking and we all really enjoyed the Amazon, our first time in the jungle. Our guide was so informative and passionate, and very thoughtful about getting the most out the trip for the kids. The markets, mountains and exploring Quito were fun too. Ecuador is such a beautiful country, much more than I had realised. But of course our trip to the Galapagos was sensational. We couldn’t get over just how relaxed the birds and wildlife were with humans. It’s like being on a movie set! Thank you so much for your wonderful organisation and for being so patient as we planned the trip with you, with all our questions and changes along the way! Will definitely be in touch about what next….

Witgens Family

You have probably been wondering how we are getting on. Thank you so much for organising it all. The Eclipse was great.  Food really good and mostly really lovely people.  It wasn’t full which was good. The guides were wonderful – very professional and we saw so many birds, sea lions, iguanas and sharks.  It was a bit like being in The Army as they beat you out of bed at 6.30 and it was non stop leaping in and out of boats until supper time and the lecture on next days activities. However, it was completely worth all the effort and swimming with the sea lions was fantastic.

The Finch Bay is a lovely laid back hotel and so relaxing, so we are enjoying three whole days here – I’m so glad we added this on.

The Hacienda Cusin was hilarious although the odd Faulty Towers moment such as if you plugged in the kettle and the heater at the same time, it fused. However, generally it was splendid and one night I mentioned to the reception that I really would have loved a bath (we didn’t have one in our room) and the next thing we knew, I was shepherded to the owner’s suite for a bath there!

It rained torrentially for one of the days so we hunkered down with a log fire and watched captain Phillips and the Book Thief. Luckily the next day was gorgeous and we had a hike up a mountain and a lovely dance group from the University came and did a show of traditional dancing In the garden. The costumes were gorgeous so that was an added bonus.

Everything has been brilliantly smooth so thank you so much.

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