Zimbabwe

Zimbabwe Customer Reviews

Zimbabwe is a newly launched family destination for Stubborn Mule, so at this stage, we don’t have extensive customer reviews. However, Stubborn Mule Travel’s Sales Manager, Charlotte Hamilton, has recently visited to do a reconnaissance trip there and loved it. See what she says below.

Dinner on the terrace in Zimbabwe with elephants around a waterhole

Eating outside near a busy waterhole at a lodge in Hwange was great fun

Dickel Family (with teens aged 13 & 15)

Travelled Summer 2026
Hi Stephanie and Sinead. We’re very sad to be back as the trip was just incredible. Zimbabwe is a very special country, it did not disappoint at all. When I initially contacted Stubborn Mule and spoke to you, I was undecided between Zimbabwe and Botswana. Your thoughts on both, and the itineraries you offered me, convinced me that Zimbabwe was the one to go for. And, on holiday, speaking to the safari guides and other travellers, I felt pretty smug that we’d made the right decision! They all said the same thing. Botswana is incredible but busy these days. Whereas you feel that you have Zimbabwe to yourself!

The lodge in Victoria Falls was an absolute hidden gem. No-one else we spoke to had heard of it. The camp has been beautifully designed and set up. The staff and the surroundings made us feel relaxed and welcome. It was a perfect start to the holiday. All the staff were so friendly and happy and we felt they genuinely wanted us to have an amazing time. We did! Our day of activities at Victoria Falls was just enough to get a real feel for the Falls but without it being too full on. We did a tour, ziplining and lunch at the Lookout Cafe.

The following camp was a completely different experience. It was basic in terms of facilities, but we absolutely loved it. We were the only guests there! Anyone we spoke to about this camp, sung it’s praises. The elephant hide is such an exceptional experience and is really the camp’s main “attraction.”

We were a little worried that the next camp would feel too crowded after the first, but that wasn’t the case. Again, the camp wasn’t full. And again, the staff were so friendly, happy and helpful. Our family suite by the way, was something special. Couldn’t believe it when we saw it for the first time. A real extravagance! The Rhino Sanctuary is an eye opener and the Community Village visit is something a bit different. These trips can sometimes feel a bit false but this wasn’t the case at all. The Elephant Express was a crazy experience!! Didn’t see much wildlife but still worth doing.

Zimbabwe in August is still quiet in terms of visitor numbers. We liked the fact there were so few other people around! Weather wise, its not too hot during the day, 25-30°c, but it gets pretty chilly at night/first thing in the morning, 5-10°c. We weren’t bothered by mosquitoes or bugs (we were told it’s too cold for mosquitoes at this time of the year). The hottest time of year is end of August to November but that means you have a greater chance of seeing a great variety and greater numbers, of animals.

You get fed extremely well at all the camps! Breakfast, mid morning, lunch, mid afternoon and dinner!! Highlights include freshly made pancakes, mid morning, overlooking a watering hole. All camps set up a firepit in the evening so you can catch up with fellow guests (if there are any!) and guides. The guides are world renowned and for a reason. Shaun explained the processes he has to go through to qualify. It involves countless exams (with low pass rates) and many years of study and practical assessments. This results in incredibly knowledgeable and experienced guides for sure. Other African countries look at Zimbabwean guides as the elite.

Our children are 16 and 13 and Safari was the perfect holiday for them. It kept them interested, they were able to cope with all the travel and only the odd moan about the early morning Safari trips! There was always enough time for chilling at some point during the day.

Overall, thank you Stephanie, Sinead and Stubborn Mule for a truly wonderful holiday. You were recommended by two separate sources and we will definitely pass on those, plus our recommendations, to anyone thinking of using a specialist travel agent. I felt that nothing was too much trouble when it came to changing the itinerary, your advice and recommendations were spot on. Thank you so much for giving us that once in a lifetime trip.

Randolph Family (with adult children)

Travelled Summer 2025 (Zimbabwe & Botswana)
Hi Liddy & Jess. Many thanks for organising another fantastic holiday for us. We loved your suggestion of starting with Victoria Falls rather than finishing there which many other tour companies suggest. We really liked the hotel and enjoyed lounging beside the Zambezi after our long flights.

The Falls themselves were spectacular, and the Zambezi cruise was serene and a good start to African wildlife with crocodiles and hippos. Our day white water rafting was adrenaline fuelled fun, particularly since our boat shot up vertically at the Grade 5 rapid called The Mother, tipping us all out! We however survived both the water and the steep climb up the gorge to the BBQ lunch area!

Our treehouse rooms were amazing, food and staff were great and there were some very nice touches like fleecy ponchos for the morning game drive, warm face flannels when we arrived back and your drink of choice pre ordered for the sundowners on the afternoon drives.

The tented safari was everyone’s highlight of the trip. It was so special being in the middle of the game reserve, hearing the noise of hippos and other wildlife just behind our tents at night and elephants walking through the camp during the day! The staff were all brilliant, the food was superb and our guide, Kabelo, was fantastic and very knowledgeable. He really strived to ensure that we had the best experience and his rally driving on and off road was a lot of fun (our jeep got stuck in an elephant hole while tracking a lion just ahead!). We saw some amazing wildlife including the critically endangered African dogs. Although the mobile safari option was pricey it was worth the memorable experience and we would do it again in a heartbeat!

Our last two nights at the water based camp were good. The location was idyllic and it was lovely to cruise through the papyrus lined waterways. The mokoro canoe boat trip was a very relaxing meditative experience.

Overall a truly amazing and memorable holiday. Thank you!

Charlotte Hamilton

Travelled October 2023
What an incredible time I had! Getting the chance to be so close to the huge herds of elephants and see the mothers taking care of their young amongst the jostling crowd at the waterhole. No two days are the same – from flying over Victoria Falls, shadowing the brave Cobra rangers (protecting the white rhino) and dropping off our school donations (thanks to the SMT team for their generous contributions). Kids will love all the little moments here; staying quiet in the hide, washing under bucket showers and driving the Elephant Express train! One of the most genuine and heart-warming trips I have had the pleasure of doing with Stubborn Mule.

See Charlottes’s photos and review of her trip to Victoria Falls and Hwange National Park.

Stubborn Mule's Charlotte Hamilton joins the rangers on the Pump Run, in Hwange, Zimbabwe

Hwange National Park Hwange National Park The Victoria Falls from the Zimbabwe side Spray can be heavy when the falls are full Bull elephant, Mana Pools National Park Lake Kariba The sunsets at Lake Kariba are legendary Matobo National Park Famous rock formations, Matobo National Park White rhino, Matobo National Park Great Zimbabwe, main enclosure

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