Botswana
Botswana customer reviews
We are very proud of the feedback we get from our trips and are pleased to share reviews from past travellers. These Botswana customer reviews are kept as up-to-date as possible. Please read through to get a real sense of the experience you and your family might have on a family trip to Botswana with us.

On safari in Botswana
Ashwell Family (with children aged 10, 13 & 16)
Travelled Easter 2025
Hi Jess and Liddy. We have indeed had the most wonderful time. The whole trip was seamless, and all three stays were fabulous. We were met at the airport and the driver was straight into sharing background about Zimbabwe, Vic Falls the place, and the falls themselves. Your colleagues were perfect hosts with recommendations and bookings for dinner and the dinner cruise, and retaining a trusted local taxi company for getting about. Great accommodation and a lovely, lovely pool for mid-afternoon refresh. Their rooftop terrace is also a great place to enjoy the thunder and lightning storms!
Bakwena – Easy transfer over to Botswana and Chobe. Again, with a driver keen to share info on the region (and stop to save a tortoise…). The family chalet at Bakwena worked really well for us, and a pool for a mid-afternoon refresh again was much appreciated! The location at times feels a little unusual in that it’s a closed space in the middle of a village that isn’t really explorable, but it’s also a 20/25min drive from the entrance to the park. Not that far, but there and back twice a day each day adds up.
Others might want somewhere closer to the park and/or somewhere that’s more part of its locale. The food was aimed at “fine dining,” which didn’t always work and probably isn’t necessary. I’d give them feedback to switch to simpler/more local.
Alec was our safari guide for the stay and was incredible. Very experienced, very open to tailoring the trips (although we didn’t need to ask for anything specific). The game drives and boat trips were all excellent. And then the small bonus of the extra boat trip along the river to the 4 borders meeting point for some added interest.
Okavango lodge – Pretty much the best place of its type we’ve ever stayed. A wonderful family lodge for us and super friendly, helpful staff throughout. Unbelievable location overlooking one of the channels of the Delta – even for a camp in a private concession, it’s a stunning site and set up with the layout into the dining/meeting areas.
Alex, our guide here, was similarly brilliant and which made all the game drives and boat trip all the more enjoyable. Some other guides joined us for the walking safari and the mokoro trip, and they were also brilliant, especially Same, who joined us for both. We skipped the night drive on the last night because of the weather (more dramatic lightning storms!), but otherwise the range and quality of activities were perfect.
Ethiopia Airlines – Good to keep the cost down. Wouldn’t take that option for any other reason though! So served its purpose at least.
Overall, an incredible trip. The children loved it and will never forget their trip to Victoria Falls and the safari highlights.
Holland Family
Travelled Christmas 2023
Dear Sinead. Thank you so much for organising such a wonderful trip for us to beautiful Botswana and Victoria Falls. All 8 guests said it was amazing and their best holiday ever. The accommodation was fabulous and the staff could not have done more for any of our party. It was great to do Zarafa Camp first and then Xigera, as Xigera blew us away. What an amazing place with such beautiful suites. The staff at all the locations were exceptional, with smiles, warm welcomes, song and dance. The final destination in Zambezi Sands looked to be the best hotel in the area and the setting on the river with the beautiful fire pit was just magical. We were the only guests there for some of the days too.
We did the zip lining and white water rafting at Victoria Falls and can recommend both of these (although my thighs have only just recovered from the trek back up from the raft over what seemed like miles of vertical climbing! ) We capsized the raft on a category 5 rapid, having chosen the more difficult route, and have many stories to tell.
The game drives were amazing at the first two locations with the eagle-eyed guides spotting an animal family and following them, getting up close and personal with a short glimpse of their everyday lives.
Plenty of baby animals to “ooh” over. Prides of lions passing next to the vehicle, we could have leaned down and touched as they went past, an elephant investigating some pistachio shells in the vehicle, a juvenile male elephant chasing all the vehicles with trumpeting and head shaking, a pair of ostriches with their 25 babies, running across the savannah, a grumpy hippo in a small pool, as well as one defecating with a tail spraying it everywhere! A hyena, going back to a pool where he had hidden his kill, and dragging it into the bush, many funny little wart hogs trotting off with tails aloft, giraffe, wildebeest, Kudu, antelope, tortoise, monitor lizard, and a couple of leopard sightings as well as birds, sausage trees and fantastic sunsets. A truly magical place.
We decided to treat Victoria Falls as a chill-out location so did not do any game drives there. I have a giraffe and bongo that I bought in the small market (not considering how I would get them home!) but it was pretty plain sailing and they got home safely and are a constant reminder of our happy times in Africa.
Needless to say, the Stubborn Mule Magic was evident in the seamless transition from one place to another and with all the room and dietary requirements completely catered for and known upfront. The service you provide is truly spectacular and we look forward to next year with you. T is already talking about wintering in Botswana and buying some land. I have never seen him so relaxed.
We wish you all a Happy Christmas and a prosperous 2024.
Hillman Family (with children aged x and y)
Travelled Summer 2023
Hi Sinead. We had an amazing and memorable holiday thank you! In short, it all went very well, great itinerary and places to stay. I can’t really think of much if anything I’d change. Thanks again for all your help.
Botswana in pictures
